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Most of the time, it's enough to include only three fields— visitor's name, email address, and a reason for the message. Web development platforms offer templates and form builders that let you set up contact forms and other interactions with little to no code. This method is the simplest, allowing you to leverage the creativity and experience of web designers who specialize in creating intelligent, flexible user experiences. Likely reflecting a common user behavior, they start the page off with a simple sales form.
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Scrolling down reveals an illustration of a paper plane by the “send” button, a quote from Curtis about his views on website design, and links to Punch I.T.’s social media accounts. Founder Curtis Lipper invites visitors to use the embedded contact form to set up a 15-minute chat to discuss their project ideas. Curtis also includes a phone number and email address, providing visitors with multiple options. Start with a clear expectation of what inquiries you’ll receive from the form. Then, choose fields that request information relevant to those inquiries.
Contact Form 1 by Colorlib
Lastly, there weren’t many questions on the form that needed to be filled out on the contact page, increasing the chances of completion. There are so many changes that can be made to personalize this contact page because the template is so classy. It makes the contact page look aesthetic yet functional, which is the main point of web design.
The 8 most important features you need for a website
However, it's extremely on-brand if you compare it to the rest of the company's website. She even notes that because of her frequent travel, she may be slow to respond at times. This outlines expectations for her writers, so they aren't confused if their pieces aren't published immediately. Happy Cork is a New York-based company that delivers beer, wine, and spirits to local neighborhoods in the city.
Powerful Contact Form Builder - Your all-in-one form app for custom forms, registration forms - Shopify
Powerful Contact Form Builder - Your all-in-one form app for custom forms, registration forms.
Posted: Tue, 30 Jun 2020 14:02:19 GMT [source]
This contact form stands out from the rest because it uses a sliding element that allows visitors to specify an estimated budget. A contact page is a web page that contains information on how a website visitor can get in touch with the business or site owner. Just as contact information is to a business card, so is the Contact Us page to a website. This article aims to examine the best Contact Us page examples, showcasing the features and practices you can use to improve yours.
Contact Forms Don’t Have to Be So Irritating. Here’s How to Improve Them. - Built In
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Posted: Wed, 06 Oct 2021 07:00:00 GMT [source]
Contact Form 9 by Colorlib
As a bank serving both personal and business accounts, Allica Bank recognises that customers may have various reasons for reaching out. To cater to these needs, their contact page serves multiple purposes, presenting clear options to contact them for different enquiries. Your contact page plays a critical role in generating leads and inquiries. The last thing you want is for a potential buyer to invest a significant amount of time in researching solutions, and evaluating your offering, only to feel confused about how to contact you.
These pieces of information are valuable to businesses because they learn more about consumer expectations and preferences. Adobe ensures that customers are directed to certain support categories, such as account and billing issues, app issues, and download and installation issues. Further down the page, there’s also an “Ask the Community” option, allowing customers to ask fellow users and experts for assistance or advice. Yeti targets outdoor consumers who value high-quality drinkware and coolers. The company incorporates the theme of outdoor adventure into its Contact Us page through nature photography. Help topics are also neatly organized, making it easy for customers to find the information they need.
Avoid Filler Content
The simple black and white layout keeps the contact form front and center for the visitor. Zashadu makes my list because of how readily available its contact information is. You can reach out to the company via its Contact Us page shown above, or use one of the various options provided in the footer of all the pages by default. This makes life easier for visitors who may have some trouble finding the company's Contact Us page.
Customer Service vs. Technical Support — What They Are & How They Differ
When it comes to usability testing, you don't need to have many users — testing with only 5 test participants will help you identify 85% of usability problems. Contact us pages can directly impact your chances of winning new customers. Whether that impact is negative or positive comes down to how you design that page. Instead of creating a contact page from scratch, employ a ready-to-use template. Last but not least, Contact Form 18 is, just like all the rest, responsive, mobile- and retina-ready. With that, offer potential clients TO TALK to you without picking up the phone.
This top contact sales page is aesthetically pleasing, displaying bold design elements like text and colors. The page offers users multiple ways to search for help, including the search bar, quick shortcut links, and topic bubbles, making the page more visually appealing. Shopify presents customers with a warm and friendly face on its contact page. Plus, the company displays the different support options—community forums, help center articles, and speaking with an agent—so customers can choose how they want to receive assistance. The questions are straightforward, so customers don’t need to spend a lot of time filling out the form or worry about providing too much information. Moon Pie’s Contact Us page showcases its location and provides contact information for specific departments.
A well-designed contact page on your website is essential for any business. It not only helps visitors get in touch with you, it also reflects your brand's personality and commitment to customer service. Slack, a leading business communication tool, has an intuitive contact page for existing customers. Their contact form helps users pinpoint the category of their inquiry before begining the process. Slack has compiled a list of the most popular contact topics, making it easy for users to choose the relevant subject matter. Additionally, they provide an open text field for inquiries that fall outside the pre-selected categories.
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